Política de privacidade

Introdução à Política de Privacidade

This privacy policy outlines how we handle personal data in compliance with applicable laws.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
Direitos do usuário

Direitos dos Usuários

We respect user rights and are committed to facilitating their exercise in accordance with applicable laws.

Users may exercise their rights subject to certain legal limitations and conditions.
Solicitações

Solicitações de Direitos

We will respond to rights requests within the timeframe established by applicable law.

Requests to exercise rights should be submitted through the designated channels outlined in this policy.
Retenção de dados

Política de Retenção

Data is securely deleted or anonymized when it is no longer needed for processing.

We retain personal data only as long as necessary for the purposes outlined in this policy.
Atualizações

Atualizações da Política

Users are encouraged to review this policy periodically for any updates or changes.

We will notify users of significant changes to this policy through appropriate communication channels.
GDPR
EU framework

Visão Geral do GDPR

We process personal data in compliance with GDPR regulations, ensuring lawful and fair processing.

The GDPR applies to all users within the European Economic Area, ensuring their data protection rights.

This section outlines the rights and obligations under the GDPR for our users.
Seus Direitos

Direitos sob o GDPR

These rights include access to data, rectification, erasure, and the right to object to processing.

Users have specific rights under the GDPR, which can be exercised as detailed in this policy.
Privacy Office

Contato

Telefone
+351 241 670 686
Endereço
Rua Silva Carvalho 91, 1250 Lisboa
Consultas Gerais
01 · Collection

Coleta de Dados Pessoais

We may collect personal information such as name, contact details, and preferences related to our services.

As a retirement wellness resort, we collect personal data to enhance user experience and ensure service delivery.
02 · Sources

Fontes de Dados

We may also collect data through automated systems when users engage with our online services.

Data is obtained directly from users through forms, bookings, and interactions on our website.
03 · Cookies

Tipos de Cookies

Cookies are used for functionality, analytics, and marketing purposes as outlined in this policy.

We use both session cookies, which expire at the end of the session, and persistent cookies, which remain on the device.
04 · Controls

Controle de Cookies

Cookies help us improve our services and user experience by remembering user preferences.

Users can manage cookie settings through their browser preferences at any time.

Processing Purpose

Finalidades do Uso

We utilize personal data to enhance user experience, manage bookings, and communicate effectively.

Personal data is processed for specific purposes, including service delivery and customer support.

Third-Party Sharing

Parceiros de Compartilhamento

All third parties are required to adhere to data protection standards and confidentiality agreements.

We share data with trusted partners who assist us in providing our services under strict confidentiality.

Legal Basis

Divulgação Legal

Data may be shared with authorities when required by law or in response to valid legal requests.

We may disclose personal data to comply with legal obligations or protect our rights.